Information on special repair services for disasters caused by heavy rain from July 3, 2nd year of Reiwa

Dear customers
Allied Telesis Co., Ltd.
Customer Support Department

Information on special repair services for disasters caused by heavy rain from July 3, 2nd year of Reiwa

To all the victims of the heavy rain disaster from July 3, 2nd year of Reiwa, and
We would like to express our deepest sympathies to all concerned parties. At our company, in the disaster relief law applicable area
Started special repair service for our damaged products owned by our customers
I did.

When ordering repair or replacement of the target device, please contact the following.

Allied Telesis Co., Ltd. Support Center

Phone number: 0120-860332

Application from the Internet

If you are using a mobile phone / PHS, please call TEL number: 045-476-6218.
Reception hours: Mon-Fri, excluding public holidays / 09: 00-17: 00 (12: 00-13: 00 is lunch break)
You can also apply from the Internet.

□ Contents of special repair service

・ Free inspection and quotation (* Free cancellation fee after quotation)

・ Cost 3 discounts from normal cost

・ Applicable period Until the end of December 2020

* Depending on the product, we may not be able to respond.

□ Area where special repair service is applied

・ Areas covered by the Disaster Relief Act for disasters caused by heavy rain from July 3, 2nd year of Reiwa

* Please refer to the Cabinet Office website for details on applicable areas.
Application status of the Disaster Relief Act (Cabinet Office disaster prevention information)

We will flexibly respond to customers who have suffered damage outside the above areas.
Please contact us by all means.

that’s all

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